How We Work

Driven by Safety, Defined by Excellence

At Tiara Xcel LLC, safety forms the cornerstone of all our operations, both within and beyond terminal boundaries. Every member of staff undergoes extensive training on safety topics that are specific to the tank storage industry, ensuring strong awareness, technical competence, and the right skills to act decisively in critical situations. Our safety-first culture is reinforced through monthly drills and meetings that test our preparedness and strengthen our response capabilities. Robust safety procedures, including detailed work instructions, Permit to Work systems, Management of Change protocols, Lockout-Tagout practices, and strict confined space entry standards, anchor our operations and make safety a natural part of our daily activities.

Operational excellence at Tiara Xcel LLC begins with rigorous planning and precision in execution. Every operation is initiated only after a formal written work order is issued through our Terminal Automation System (TAS), Qino. This ensures all tasks are documented, traceable, and aligned with operational safety. Our Central Control Room (CCR), staffed 24/7 by seasoned professionals, serves as the hub of oversight and efficiency. Leveraging advanced SCADA systems, our CCR team monitors tank levels, temperatures, flow rates, and line pressures, while automated alarms and pressure sensors provide multiple layers of protection against risks. This seamless integration of people, technology, and processes ensures accuracy, consistency, and reliability in all terminal operations.

Precision, Performance, and Partnership

Innovation lies at the heart of how we work, enabling us to continuously optimize performance and maintain a competitive edge. Our fully integrated Qino TAS not only manages the entire Order-to-Cash process but also connects multiple departments into a single, transparent workflow. This digitalization enhances reliability, traceability, and operational consistency across the company. Additionally, our Captions terminal inspection software strengthens control and oversight by ensuring that inspections and compliance checks are conducted with precision. With the aid of smartboards updated in real-time from the CCR, operational handovers are streamlined and transparent, providing every team member with immediate insight into ongoing activities and performance indicators.

 

Innovation at the Core of Operations

Ultimately, Tiara Xcel LLC’s commitment to operational excellence is realized through the synergy of safety, innovation, and teamwork. By upholding the highest safety standards, investing in cutting-edge technologies, and fostering a team of highly skilled professionals, we consistently deliver on our promise of exceptional service to our customers. Our approach is guided by the principle of doing it “first time right,” ensuring efficiency, dependability, and customer satisfaction at every stage. This unwavering focus not only drives operational excellence but also strengthens long-term trust and partnerships with our valued stakeholders.

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From storage and blending to tax-free operations, our tailored solutions give you the flexibility and financial efficiency you need to stay ahead. Tiara Xcel LLC empowers clients to operate smarter, faster, and more competitively in today’s energy market.

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